and Model Support
Support for ICPR 3 will be discontinued effective July 1, 2016. We
are moving to ICPR 4 (now available), our next generation of ICPR.
Hardlock Drivers: Some
recent Microsoft Windows updates for Windows 8 (released by Microsoft
in December 2013) have rendered new installs of older hardlock drivers
here to download the latest
drivers. Save the file to your computer (and as always, scan for
viruses) and then double click the *.exe file to install the new drivers.
from an old CD and having problems? Having other installation
A Windows 8 Update released
in December 2014 no longer supports the standard Windows Help program
(WinHlp32.exe). Consequently, the help system in ICPR will not
function with Windows 8. For now, the help system functions in earlier
versions of Windows, but WinHlp32 must be installed. Here is a link
for downloading and installing WinHlp32.
instructions have been written by Microsoft and must be carefully understood
and followed. If in doubt on installing WinHlp32, please contact your IT
for Updates: If
you are currently using the Windows version of ICPR, it is highly
recommended that you download the latest version of the model to insure
that you have any new features that might have been added since your
purchase. To check for the latest updates, open ICPR while online
and click the "Check for Updates" option under Help as shown
still have a network lock and are having problems with it on a server, download the following driver
and install it on the server machine:
you need to re-install ICPR on a work station,
us and we
will send you a private installation link.
© 2005, Peter J. Singhofen
your firm has signed up for our annual technical and model support plan,
send us your
questions. If you are having difficulties with a specific model, zip up
only your "input" file (i.e., the *.icp file) and attach it to your email with a
description of your problem and your serial number. We will normally reply
via email after reviewing your data set, but include a phone number and
company name in case we find it necessary to call.
your firm has not signed up for our annual technical and model support
plan, there will be a charge. For
details on the charges or to find out if you are already signed up for
the annual plan, send us a note with your serial number and company
a PDF explaining how to
review and analyze ICPR's Mass Balance Report.
a PDF explaining how to
establish stability criteria in ICPR including computational time steps
and change in stage criteria.
are available for
those of you who are interested.